About Jacqui

  • I’m Jacqui, founder of The Happy Skin Clinic in North Shropshire.

    I offer personalised facials, skincare consultations and professional skincare, with an approach that starts by listening to you and taking the time to understand your skin.

    I believe good skin care should make sense. So alongside treatments and product recommendations, I explain what I’m doing, what I’m recommending and why — helping you feel more confident about caring for your skin at home. I refer to this approach as Making Skin Make Sense™.

  • Before establishing The Happy Skin Clinic, I spent many years building and leading people-centred services across education, healthcare and large operational organisations.

    Over time, my focus moved increasingly towards skin health. I became aware of how often people are given products or treatments without being given a clear explanation of how their skin behaves, what may be influencing it, or what it might actually need.

    That observation shaped the way I work today.

    My focus is on helping people understand their skin first, before deciding how best to support it. Sometimes that may involve skincare or treatment, and sometimes it may simply mean recognising an everyday influence that has been overlooked.

    The aim is to give people clearer, more neutral guidance so they can make more confident decisions about caring for their skin.

  • The Happy Skin Clinic operates in accordance with UK professional and regulatory standards.

    Memberships include:

    • Federation of Holistic Therapists (FHT) – insured practitioner

    • International Association for Applied Corneotherapy (IAC)

    • Cosmetic Redress Scheme (CRS)

    The clinic is registered with the Information Commissioner’s Office (ICO) for data protection.

    Electrolysis services are licensed by Shropshire Council, and professional insurance includes medical malpractice together with public and product liability.

    Certificates and licences are displayed within the clinic.

  • Industry training includes recognised qualifications in anatomy and physiology, electrolysis, skin blemish removal, microneedling, facial electrotherapy and advanced skin analysis.

    Higher education and professional study includes:

    • Behaviour Change Interventions – University College London

    • BA (Hons) Business Studies – Staffordshire University

    • City & Guilds Further and Adult Education Teaching Certificate - Avon Adult Education Service, Bristol

  • This project is now complete.

    The Skin Well® Project (2023-2026) was an independent inquiry into the systems surrounding skin health.

    The project explored four areas where I believed meaningful change could improve public understanding of skin and access to appropriate:

    Public information – that skin should have a stronger place in public health messaging.

    Education – that education and training should be appropriate to scope of practice and level of risk.

    Regulation – that the profession should be more consistently regulated.

    Protected professional titles – to help the public better understand who they are seeing and the level of training and accountability behind that title.

    One outcome of The Skin Well® Project was the submission and acceptance of a petition by the UK Parliament’s Petitions Committee, calling for greater recognition of skin within public health messaging.